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“Just wanted to let you know that Paula was awesome in the recruitment process. She really got it…the Company as a whole, what we're about, why the role is so crucial for us and she really honed in on the niggling issues with the interviewee. I was very impressed!”

Laura Marino, Director, Alchemi Group

HR Webinars

23rd May 2018 - Dealing with Grievances

There is a legal right to raise a grievance and they come in all sorts of guises. Regrettably, there is a small but significant number of nuisance grievances and you can waste an awful lot of time dealing with them. This webinar provides an insight into dealing effectively with grievances using both informal and formal techniques.

We’ll be covering:

  • What is a grievance;
  • Dealing with grievances informally;
  • The formal process;
  • Grievance outcome – communicating the outcome of the grievance effectively, including the right of appeal;
  • Grievance as whistleblowing and;
  • Dealing robustly with nuisance grievances or raised in retaliation for discipline discussions

Feedback from delegates attending previous webinars:

Engaging and funny with serious messages given.
Amanda McDermott, Head of HR, Futurelink Group

Useful information reinforced in an effective manner.
Sarah Cook, MOD Police & Guarding Agency

Time and date:
9 am Wednesday 23rd May 2018

£18.50+VAT (free to Russell HR retained HR service clients).

Enquiries/ bookings:
Call 0345 644 8955
Send us an email

27th June 2018 - Holiday Queries

For details click here

To book, call 0345 644 8955 or send us an email.

25th July 2018 - Managing Poor Work Performance

For details click here

To book, call 0345 644 8955 or send us an email.