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HR Minis - Question Technique
Carrying out investigations, whether into recruitment, disciplinary matters or grievances is a requirement for managers and human resources professionals.
Collecting accurate and relevant information is an important aspect of HR activity, whether you’re dealing with recruitment, discipline or grievances. It’s often done poorly because the manager’s question technique is not sufficiently robust. Line managers and HR professionals have to ensure that they have the right quantity and quality of data to make an informed decision. That means knowing how to ask the right questions.
- What are the right questions to ask?
- How do you ensure your questioning process is thorough?
- How do you use the question funnel effectively?
This HR Mini will help you to question vigorously and gives you useful hints and tips ensure that you have the know-how to when it comes to the data collection process.
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