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Michele Townsend, HR Manager, England Hockey

The HR Headmistress' blog

Reference Requests

23rd May 2018

Yesterday I looked up from the last minute GDPR preparations that many of us are finishing off this week to find I had received a reference request from a large retail organisation for one of my former employees.

The email came from a Do Not...

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Wed 23rd May 2018 | Tagged as: loading...

Chronic Mondayitis

16th May 2018

Monday morning, 8.30am, a beautiful fine day and bang on cue, one of your employees, John, calls in (using that curious hoarse voice he always has when he is reporting sickness) to let you know he’s unwell (painful boils this time)....

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Wed 16th May 2018 | Tagged as: loading...

The Investigatory Rant

9th May 2018

Before any formal disciplinary hearing can take place, you first have to carry out an investigation to determine whether or not there is a case to answer. An investigation is a fact find. The investigating officer is not there to try and...

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How to Tackle Incompetence in the Workplace

2nd May 2018

The Employment Rights Act 1996 sets out the various fair reasons for dismissal. One of them is capability, or more precisely, a lack of capability. Poor performance and a lack of capability are referred to variously as ‘poor work...

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Wed 2nd May 2018 | Tagged as: loading...

How to Deal with Annoying Colleagues

25th April 2018

Many of the grievances I deal with are described as “bullying or harassment” but in reality boil down to the fact that two people don’t like each other and haven’t found a common way of working together. All too often both...

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Wed 25th Apr 2018 | Tagged as: loading...

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