Embed Knowledge - Talk Out Loud

18 / 10 / 2017

Do you talk to yourself? I do …. Not all the time, but I find having a chat with myself helps me think things through. I do a lot of talking to myself in the car on my way to meetings. I’m not alone. A former mentor (also a great chatter with self) used to say that sometimes he was...

Loneliness and Exhaustion in the Workplace

09 / 10 / 2017

An article I was reading recently claims that compared with the 1990s, people today are twice as likely to report that they are always exhausted. Nearly half say they are often or always exhausted because of work. This is a shockingly high statistic, though given the volume of discussion about it, it probably won’t surprise you. Something that did surprise...

What is Evidence?

04 / 10 / 2017

Recently I reviewed the notes from an investigation. There was an awful lot of telling the employee what he had done wrong and not very much asking of questions. This is fairly typical of an inexperienced manager. All too often I have to go back several times and ask “What are the facts that underpin your assertion that something is...

Take Notes and Communicate More Effectively

27 / 09 / 2017

You probably take notes during meetings, but have you ever considered that by adding some additional notes to the margin you can use them to understand others better and plan your response? Taking margin notes allows you to think, process information, make connections between points of discussion, and ask effective questions instead of putting forward the first thing that comes...

Are You Plugging the Benefits of Working in an SME?

13 / 09 / 2017

Most people want to work in a large business (in most cases simply because they have heard of the company) so if you’re an SME employer you will need to positively emphasise the advantages of being an SME to prospective candidates. Reach for the sky with your dream team! Here are some sales pitches. One of the big advantages of...